Privacy Policy
Who we are
In this Privacy Policy references to "we" and "us" are to Rx connections.
What information we collect and how
The information we collect via this website may include:
(1) Any personal details you type in and submit, such as name, address, email address, work preferences, etc.
(2) Details of your past work history and details of your future work commitments, requirements, requests, and availability.
(3) Details of your suitability for placements, notes on your work history and any other information that is required to undertake our role as a recruitment agency.
(4) Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
(5) Session information stored in cookies, these do not include any personal information and are used to ensure the correct data is extracted from the database when using our interactive systems.
What we do with your information
Any personal information we collect from this website will be used in accordance with the Data Protection Act and Privacy Act and other applicable laws. The details we collect will be used:
(1) To find or attempt to find you work, to obtain references or indications of suitability for work, in our general dealings with companies or Reliefs, and to assist without role as a recruitment agency.
(2) To comply with legal requirements.
(3) In certain cases we may use your email address and address to send you information on other products and services
We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use our site, and issuing our e-mails for us.
Your rights
(1) You can ask us to update or remove your personal information by emailing or by writing to us at our customer services address in (2) below. However, please note that we may need to keep some personal data in order to comply with legislation or to comply with customer service issues.
(2) You also have the right to request a copy of any personal information we hold about you. To do this, simply write to us at the following address, enclosing a cheque for $40 (relative to Country currency)
Other Websites
This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.
1 GENERAL
1.1 These Standard Terms and Conditions of Rx connections Agency, trading and hereinafter referred to as "Rx connections", form the only contract (the "Contract") between Rx connections and any person firm or company (the "Client") that uses Rx connections services to procure the engagement of a relief pharmacist (the "Relief"). The Client shall be deemed to have accepted this Contract upon using the services of Rx connections. This Contract may be varied and reissued to the Client from time to time by Rx connections and no variation or alternative terms and conditions made by the Client shall be valid unless expressly agreed with and signed by Rx connections.
2 RELIEF REMUNERATION
2.1 The Client and Rx connections will from time to time agree the remuneration rates (the "Rate") for Reliefs. 2.2 Payment of the Relief at the Rate is the sole responsibility and obligation of the Client, who must make such payment directly and forthwith to the Relief upon termination of the engagement or weekly (whichever shall be the earlier event), unless the Relief and the Client agree an alternative schedule of payment. 2.3 The Relief and the Client shall share sole responsibility for ensuring that all Income Tax, IRS, CRA contributions and other statutory payments as assessable under the Finance Act are paid as necessary.
3 BOOKING FEE
3.1 The Rx connections "Daily Booking Fee" (which Rx connections shall exclusively and from time to time determine and notify in writing to the Client) will become due and payable by the Client upon the Client's confirmation of its booking of a Relief procured via Rx connections services, even if the Client subsequently cancels the said booking. The daily booking fee is $30 + Applicable Taxes unless otherwise advised in writing.
3.2 A Relief whose booked services are cancelled by a Client may without limitation retain rights to seek compensation or damages from the Client.
3.3 Where a Relief cancels a confirmed booking:
3.3.1 Rx connections will use its best endeavors to find a suitable alternative replacement Relief for the Client;
3.3.2 If Rx connections can procure no suitable alternative Relief, it may credit the Client with such Daily Booking Fees as the Client may have pre-paid for said cancelled booking;
3.3.3 Rx connections shall bear no liability for any loss or damage of the Client arising from said cancellation.
3.4 Rx connections reserves the right to charge interest at 10% above the Bank Base Rate from time to time on any unpaid sum from the date such sum falls due for payment.
3.5 Rx connections has no contract for services with the Relief. For the avoidance of doubt, a Client that procures the engagement of a Relief through the Rx connections services is jointly responsible with the engaged Relief for any contract for services between them, save that any such contract for services will not limit the Client's responsibilities and obligations under this Contract.
4 AGENCY OF CLIENT
4.1 For the avoidance of doubt, in this clause 4:-
4.1.1 "Associate" has the meaning prescribed in the Ministry Labour and Employment Act or any re-enactment thereof:
4.1.2 "indirectly booked" and "indirectly engages" includes the reintroduction by the Relief him/herself, or by some other third party, or by an Associate of either the Client or
the Relief;
4.1.3 "Buy Out Fee" means 20% of the first complete year's salary for the said Relief if the Relief becomes a permanent employee of the Client;
4.2 The Client acts in the capacity of Rx connections Agent for Rx connections services when it directly or indirectly engages or introduces to an Associate a Relief whom it has previously directly or indirectly booked via Rx connections services within the preceding twelve calendar months.
4.3 The Client (or, as the case may be, the Client's Associate) must forthwith (and in any event within five days) inform Rx connections and shall be responsible for the prevailing Rx connections Daily Booking Fee or, as the case may be, a "Buy Out Fee" when it engages or introduces to an Associate a Relief whom the Client has previously directly or indirectly booked via Rx connections services within the preceding twelve calendar months.
4.4 In the event the Client fails within five days to inform Rx connections when it engages or introduces to an Associate a Relief whom it has previously directly or indirectly booked via Rx connections services within the preceding twelve calendar months the Client:-
4.4.1 shall become liable to Rx connections
4.4.1.1 for the daily booking fee applicable on and with effect from the date of the breach (and for the purposes of this clause 4.4, and by virtue of the Client's frustration of this Contract, the liability shall be deemed to be and treated as a late payment of a commercial debt)
4.4.1.2 for damages for losses arising from the breach, including but not limited to legal costs and expenses, enquiry agent fees, investigative and forensic accountancy fees, staff wages, and all costs and expenses pertaining there to
4.4.1.3 pursuant to clause 3.4, for interest from time to time on such sums calculated in clauses 4.4.1 and 4.4.2 and
4.4.2 shall co-operate fully with Rx connections in any investigation and reasonable requests for relevant disclosure that Rx connections may make of the Client's engagement of specified Reliefs within specified periods.
4.5 It is the Client's responsibility and obligation to ensure that
4.5.1 any person acting upon its behalf, and
4.5.2 Any Associate benefiting from the Client's introduction as Rx connections Agent is aware of and complies fully with the terms and conditions of this Contract.
5 OTHER ISSUES
5.1 Rx connections is an employment agency and will operate as an employment agency in relation to the Client.
5.2 The Client must inform Rx connections if it is aware of any risks in its premises to the health or safety of the Relief and what steps the Client has taken to prevent or control such risks.
5.3 Rx connections is not and cannot be responsible for:
5.3.1 any acts or omissions of a Relief;
5.3.2 any failure of a Relief to provide partly or in full the services requested by the Client;
5.3.3 Any loss of the Client, financial or otherwise, including without limitation any civil or criminal or regulatory claim or proceedings or liability arising from any act or omission or failure or conduct of a Relief.
5.4 If the Client is dissatisfied with a Relief it must immediately contact Rx connections.
5.5 Copies of the Relief's qualification as a pharmacist and registration with the applicable college can be provided upon request. Copies of a Reliefs' references or past work history may be provided upon request for the Client's determination of suitability or otherwise of the Relief.
5.6 Reliefs booked via Rx connections services will at the time of registration are registered with the appropriate licensing and governing body.
5.7 The Client must ensure that it has in force suitable and adequate comprehensive professional indemnity insurance policies to cover the period of engagement of the Relief and such professional services and other services that the Relief shall supply.
5.8 The Client shall not share with any other parties any business information or materials or Relief details supplied by Rx connections without Rx connections express permission.
All documents and information provided by Rx connections remain the strict property of Rx connections and may not be copied, reproduced, stored in a retrieval system or transmitted in any form, either in part or in full, without the express prior written permission of Rx connections.
Relief Specific Terms & Conditions
Registering with Rx connections shall be deemed to be acceptance of these Conditions.
The Relief hereby agrees to notify Rx connections of the occurrence of any of the following events and is liable for failing to inform us:
1. Where a relief is engaged or re-engaged as a sub-contractor by a person, firm or company (hereafter referred to as the client) either on a temporary or permanent basis with whom the Relief was placed by Rx connections during a period of twelve months from the termination of the last period of employment or engagement of the Relief with the said client.
2. Where a relief is introduced by a client with whom he or she has been placed by Rx connections to a third party and is then employed or engaged as a sub-contractor either on a permanent or temporary basis by such a third party as a result of such introduction during a period of twelve months from the termination of the last period of employment or engagement of the relief with the said client.
The client following completion of each booking will make payment directly to the relief. The relief should ensure they are aware of the client's payment procedures and policies on expense payments.
If the relief, or any third party, suffers any losses either financial or otherwise or suffers in any other way whatsoever due to any act or omission of the client then Rx connections is in no way liable. All information supplied by Rx connections to the relief is done so in good faith and Rx connections is in no way whatsoever responsible for any inaccuracy or omissions whether these are due to some act or omission by Rx connections or other third party or parties.
The relief shall not use information received from Rx connections to directly book relief work with the company, without informing Rx connections, or to recruit or assist other reliefs in employment or for any other purpose not directly linked to their relief work via Rx connections. The relief shall divulge no business information or materials, either supplied by Rx connections or the client to any other party or use this information for any other purposes than solely for the securing of relief work via Rx connections. Failure to abide by the terms and conditions agreed to when registering may result in a complaint being made to the Registering Pharmacy body.
The relief agrees to attend his or her placement procured or obtained by Rx connections dressed in manner as befits their professional status and always to abide by the Pharmacy Laws, and Standards of Practice. The relief will be subject to and abide by all health and safety at work regulations, company policies and procedures and security rules.
Reliefs should inform Rx connections of any investigation by the police or by the College of Pharmacy or any other investigation, which has or may have a bearing on their continuing membership as a Pharmacist of Pharmacy Technician, or their fitness to practice.
Reliefs should ensure they have undertaken all necessary training to allow them to provide the services offered by the pharmacy, which will include repeat dispensing.
The relief is required to attend all placements booked via Rx connections. A booking for work will be considered as confirmed with the Relief when the relief has accepted the offer of work, whether via the Rx connections computer booking system, verbally or in writing and Rx connections has confirmed the booking with the client. The booking cannot be cancelled except with the agreement of Rx connections. The relief may be asked to vary a booking to assist a client or Rx connections as long as this is reasonable. Rx connections reserves the right to recover losses incurred by Rx connections as a result of the failure of the relief to perform work they have agreed to perform.
The relief must arrive at the branch where he or she is booked to work at the allocated time. The relief will only be paid from the time he or she arrives at the branch. If the relief is late, he or she must contact the branch and advise them of his or her estimated time of arrival.
Where a client with whom the relief was booked to work cancels a booking once confirmed Rx connections will use its best endeavors to obtain alternative relief work. If the relief suffers any financial loss or any other loss whatsoever as a result of the client’s actions, the client and not Rx connections, would be liable for such loss if appropriate.
Should the relief feel that he or she is unable to attend work due to illness, the relief must advise Rx connections of the situation and telephone the branch where he or she was due to work.
The relief, with Rx connections assistance, will be required to arrange for an alternative relief for the branch where possible.
The relief agrees to check ALL the details of ALL bookings on the Rx connections website, including information on the website at least weekly or more regularly if necessary. If there are any discrepancies they will inform Rx connections well before the date of the booking.
If the relief is unable to access the website to check the details they will inform Rx connections and ensure they receive a confirmation of bookings via fax, email or phone in sufficient time
before the date of the booking to identify and highlight any discrepancies.
The relief must phone the store before the date of the booking to confirm the details supplied by Rx connections are correct and should phone the store one working day before the booking
to reconfirm details.
The relief will ensure they fully read all information sent from Rx connections and immediately inform Rx connections of any issues.
The relief will inform Rx connections if they are unable to receive emails from Rx connections and ensure they regularly contact Rx connections so Rx connections can inform them of information that is in these emails.
The relief will ensure they have confirmation off all matters via the website, email, fax or post and should not solely rely upon verbal conversations.
Rx connections is prepared to offer $200* to you for each Relief that contacts us via your recommendation.
The only conditions are:
The relief introduced must book and work 40 Relief days via Rx connections and Rx connections must receive all the booking fees for this work before you receive payment.
They must not have already worked for Rx connections (or subsidiaries) or on a direct booking basis for the companies in the area they are booked or via another agency for the companies
in the area they work such that the companies would not be prepared to accept them as a Rx connections and therefore not pay an agency fee to Rx connections.
Remember the introduction bonus is only payable upon Rx connections receiving the booking fees from the companies. (This generally is a problem only for reliefs who work in their local area and regularly work for these companies either directly or booked via an agency rather than reliefs from other parts of the country).
Only one bonus is payable per Relief that registers and in the case where multiple people recommend the same relief the relief must decide who will receive the introduction bonus.
The relief must contact Rx connections and state that you introduced them WHEN THEY FIRST REGISTER WITH Rx connections and the Relief must ensure they receive a confirmation email from Rx connections acknowledging that Rx connections are aware that you have introduced them.
The relief must then inform us when they have worked the required number of bookings.
Terms of Business – Permanent
CLIENT TERMS OF BUSINESS FOR THE INTRODUCTION OF PERMANENT OR CONTRACT STAFF TO BE DIRECTLY EMPLOYED BY THE CLIENT
1. DEFINITIONS
1.1 In these Terms of Business the following definitions apply:"Applicant" means the person introduced by the Agency to the Client for an Engagement including any officer or employee of the Applicant if the Applicant is a limited company and members of the Agency's own staff;
"Client" means the person; firm or corporate body together with any subsidiary or associated Company as defined by the Companies Act 1985 to which the Applicant is introduced;
"Agency" means Rx connections Agency
"Engagement" means the engagement, employment or use of the Applicant by the Client or any third party on a permanent or temporary basis, whether under a contract of service or for services; under an agency, license, franchise or partnership agreement; or any other engagement; directly or through a limited company of which the Applicant is an officer or employee
"Introduction" means (i) the Client's interview of an Applicant in person or by telephone, following the Client's instruction to the Agency to search for an Applicant; or (ii) the passing to the Client of a curriculum vitae or information which identifies the Applicant; and which leads to an Engagement of that Applicant;
"Remuneration" includes base salary or fees, guaranteed and/or anticipated bonus and commission earnings, allowances, inducement payments, the benefit of a company car and all other payments and taxable (and, where applicable, non-taxable) emoluments payable to or receivable by the Applicant for services rendered to or on behalf of the Client. Where the Client provides a company car, a notional amount of $2000 will be added to the salary in order to calculate the Agency's fee.
1.2 Unless the context requires otherwise, references to the singular include the plural.
1.3 The headings contained in these Terms of Business are for convenience only and do not affect their interpretation.
2. THE CONTRACT
2.1 These Terms constitute the contract between the Agency and the Client and are deemed to be accepted by the Client by virtue of an Introduction to, or the Engagement of an Applicant or the passing of any information about the Applicant to any third party following an Introduction.
2.2 These terms contain the entire agreement between the parties and unless otherwise agreed in writing by a director of the Agency, these Terms of Business prevail over any other terms of business or purchase conditions put forward by the Client.
2.3 No variation or alteration to these Terms shall be valid unless the details of such variation are agreed between the Agency and the Client and are set out in writing and a copy of the varied terms is given to the Client stating the date on or after which such varied terms shall apply.
3. NOTIFICATION AND FEES
3.1 The Client agrees:
a) To notify the Agency immediately of any offer of an Engagement which it makes to the Applicant;
b) To notify the Agency immediately that its offer of an Engagement to the Applicant has been accepted and to provide details of the Remuneration to the Agency; and
c) To pay the Agency's fee within 28 days of the date of invoice.
3.1.1 Except in the circumstances set out in clause 5.1 below, no fee is incurred by the Client until the Applicant accepts the offer of the Engagement whether such an offer shall be conditional or not when the Agency will render an invoice to the Client for its fees.
3.3 The Agency reserves the right to charge interest on invoiced amounts unpaid for more than 28 days at the rate of 10% per annum above the base rate from time to time from the
due date until the date of payment.
3.4 The fee payable to the Agency by the Client for an Introduction resulting in an Engagement is the amount equal to 10% of the Remuneration applicable during the first 12 months of the Engagement. Applicable Taxes will be charged on the fee if applicable.
3.5 In the event that the Engagement is for a fixed term of less than 12 months, the fee in clause 3.4 will apply pro-rata. If the Engagement is extended beyond the initial fixed term or if the Client re-engages the Applicant within 6 calendar months from the date of termination of the first Engagement the Client shall be liable to pay a further fee based on the additional Remuneration applicable for the period of Engagement following the initial fixed term up to the termination of the second Engagement or the first anniversary of its commencement, whichever is the sooner.
3.6 If the Client subsequently engages or re-engages the Applicant within the period of 6 calendar months from the date of termination of the Engagement or withdrawal of the offer, a full fee calculated in accordance with clause 3.4 above becomes payable.
4. REFUNDS
4.1 In order to qualify for the following refund, the Client must pay the Agency-s fee within 28 days of the date of invoice and must notify the Agency in writing of the termination of the Engagement within 7 days of its termination.
4.2 If the Engagement terminates before the expiry of 12 weeks from the commencement of the Engagement (except where the Applicant is made redundant) a refund of 2% will be allowed against the Agency's fee for each complete week of the initial 12 week period not worked by the Applicant.
4.3 In circumstances where clause 3.6 applies the full fee stated in clause 3.4 is payable and there shall be no entitlement to a refund.
5. CANCELLATION FEE
5.1 If, after an offer of Engagement has been made to the Applicant, the Client decides for any reason to withdraw it, the Client shall be liable to pay the Agency a minimum fee of 25% of the Remuneration
6. INTRODUCTIONS
6.1 Introductions of Applicants are confidential. The disclosure by the Client to a third party of any details regarding an Applicant introduced by the Agency which results in an Engagement with that third party within 6 months of the Introduction renders the Client liable to payment of the Agency's fee as set out in clause 3.4 with no entitlement to any refund.
6.2 An introduction fee calculated in accordance with clause 3.4 will be charged in relation to any Applicant engaged as a consequence of or resulting from an introduction by or through the Agency, whether direct or indirect, within 6 months from the date of the Agency's Introduction.
6.3 Where the amount of the actual Remuneration is not known the Agency will charge a fee calculated in accordance with clause 3.4 on the minimum level of remuneration applicable for the position in which the Applicant has been engaged with regard to any information supplied to the Agency by the Client and/or comparable positions in the market generally for such positions.
6.4 In the event that any employee of the Agency with whom the Client has had personal dealings accepts an Engagement with the Client within 3 months of leaving the Agency's
employment, the Client shall be liable to pay an introduction fee to the Agency in accordance with clause 3.4.
7. SUITABILITY AND REFERENCES
7.1 The Agency endeavors to ensure the suitability of any Applicant introduced to the Client by obtaining confirmation of the Applicant's identity; that the Applicant has the experience, training, qualifications and any authorization which the Client considers necessary or which may be required by law or by any professional body; and that the Applicant is willing to work to work in the position which the Client seeks to fill.
7.2 At the same time as proposing an Applicant to the Client the Agency shall inform the Client of such matters in clause 7.1 as they have obtained confirmation of. Where such information is not given in paper form or by electronic means it shall be confirmed by such means by the end of the third business day (excluding Saturday, Sunday and any public or Bank holiday) following save where the Applicant is being proposed for a position which is the same as one in which the Applicant has worked within the previous five business days and such information has already been given to the Client.
7.3 The Agency endeavors to take all such steps as are reasonably practicable to ensure that the Client and Applicant are aware of any requirements imposed by law or any professional body to enable the Applicant to work in the position which the Client seeks to fill.
7.4 The Agency endeavors to take all such steps as are reasonably practicable to ensure that it would not be detrimental to the interests of either the Client or the Applicant for the
Applicant to work in the position which the Client seeks to fill.
7.5 Notwithstanding clauses 7.1, 7.2, 7.3 and 7.4 above the Client shall satisfy itself as to the suitability of the Applicant and the Client shall take up any references provided by the Applicant to it or the Agency before engaging such Applicant. The Client is responsible for obtaining work permits and/or such other permission to work as may be required, for the arrangement of medical examinations and/or investigations into the medical history of any Applicant, and satisfying any medical and other requirements, qualifications or permission required by law of the country in which the Applicant is engaged to work.
7.6 To enable the Agency to comply with its obligations under clauses 7.1, 7.2, 7.3 and 7.4 above the Client undertakes to provide to the Agency details of the position which the Client seeks to fill, including the type of work that the Applicant would be required to do; the location and hours of work; the experience, training, qualifications and any authorization which the Client considers necessary or which are required by law or any professional body for the Applicant to possess in order to work in the position; and any risks to health or safety known to the Client and what steps the Client has taken to prevent or control such risks. In addition the Client shall provide details of the date the Client requires the Applicant to commence, the duration or likely duration of the work; the minimum rate of remuneration, expenses and any other benefits that would be offered; the intervals of payment of remuneration and the length of notice that the Applicant would be entitled to give and receive to terminate the employment with the Client.
8. SPECIAL SITUATIONS
8.1 Where the Applicant is required by law, or any professional body to have any qualifications or authorizations to work in the position which the Client seeks to fill; or the work involves caring for or attending one or more persons under the age of eighteen, or any person who by reason of age, infirmity or who is otherwise in need of care or attention, the Agency will take all reasonably practicable steps to obtain and offer to provide copies of any relevant qualifications or authorizations of the Applicant, two references from persons not related to the Applicant who have agreed that the references they provide may be disclosed to the Client and has taken all reasonably practicable steps to confirm that the Applicant is suitable for the position. If the Agency is unable to do any of the above it shall inform the Client of the steps it has taken to obtain this information in any event.
9. LIABILITY
9.1 The Agency shall not be liable under any circumstances for any loss, expense, damage, delay, costs or compensation (whether direct, indirect or consequential) which may be suffered or incurred by the Client arising from or in any way connected with the Agency seeking an Applicant for the Client or from the Introduction to or Engagement of any Applicant by the Client or from the failure of the Agency to introduce any Applicant. For the avoidance of doubt, the Agency does not exclude liability for death or personal injury arising from its own negligence.